Jira Service Management

{"xsrfToken":"cf0088e66639889c39e7103b3c4e98c600d94b47_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Agileware, how can we help you?","sharedPortalName":"Agileware Service Desk","userInitialAnnouncementHeader":"Latest news","userInitialAnnouncementMessageWiki":"New Service Desk Yes, we've rolled up our sleeves and upgraded the Service Desk which has been quite a challenging exercise. The Support Activity Reports are currently inoperable due to this upgrade and we will work on getting this re-instated in the 2024. In the meantime, we will do our best to alert you when support allowance has been reached or exceeded. Feel free to just ask for a report if you want to check.\nChristmas 2023 closure period Agileware will be closed for the Christmas break from 20/12/2023 and re-opening on 15/01/2024.\nPrice increases Prices are increasing for all Agileware services and will be applied to the upcoming subscription renewal. The increased prices are listed in all our latest brochures and available in the Service Desk.\n<ul>\n <li><a href=\"https://cdn.agileware.com.au/brochures/latest/Agileware_-_Website_Support.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Website support</a></li>\n <li><a href=\"https://cdn.agileware.com.au/brochures/latest/Agileware_-_Website_and_CiviCRM_Support.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Website and CiviCRM support</a></li>\n <li><a href=\"https://cdn.agileware.com.au/brochures/latest/Agileware_-_Agilehost.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hosting</a></li>\n</ul>","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"zh-TW":{"localeDisplayName":"Chinese (Taiwan)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"tr-TR":{"localeDisplayName":"Turkish (Turkey)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"helpCenterTitle":"Welcome to Agileware, how can we help you?","sharedPortalName":"Agileware Service Desk","announcementHeader":"Latest news","announcementMessage":"*New Service Desk*\nYes, we've rolled up our sleeves and upgraded the Service Desk which has been quite a challenging exercise. The Support Activity Reports are currently inoperable due to this upgrade and we will work on getting this re-instated in the 2024. In the meantime, we will do our best to alert you when support allowance has been reached or exceeded. Feel free to just ask for a report if you want to check.\n\n*Christmas 2023 closure period*\nAgileware will be closed for the Christmas break from *20/12/2023* and re-opening on *15/01/2024*.\n\n*Price increases*\nPrices are increasing for all Agileware services and will be applied to the upcoming subscription renewal. The increased prices are listed in all our latest brochures and available in the Service Desk.\n* [Website support|https://cdn.agileware.com.au/brochures/latest/Agileware_-_Website_Support.pdf]\n* [Website and CiviCRM support|https://cdn.agileware.com.au/brochures/latest/Agileware_-_Website_and_CiviCRM_Support.pdf]\n* [Hosting|https://cdn.agileware.com.au/brochures/latest/Agileware_-_Agilehost.pdf]","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#0356a4","helpCenterTitleColor":"#f2f2f2","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c9a7bdff-4179-4b6d-863f-1f5e496932cd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYjM4ZmFkZS1kYTdmLTRmYzMtOWYyZi01NmNhZjUyNGQ3NjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5YTdiZGZmLTQxNzktNGI2ZC04NjNmLTFmNWU0OTY5MzJjZCI6WyJyZWFkIl19LCJleHAiOjE3MDE1Njk2NDMsIm5iZiI6MTcwMTU2OTA0M30.xkQBWiXn-t56iqM93C8_pyyoWeGuzqnwMALF6AaOKwc&client=bb38fade-da7f-4fc3-9f2f-56caf524d769&height=300&mode=fit","bannerMediaApiFileId":"c9a7bdff-4179-4b6d-863f-1f5e496932cd","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"Problems logging in?","loginAnnouncementMessage":"If you have any problems logging in then please contact us on 02 61112941 or email support@agileware.com.au","loginAnnouncementLocale":"en-GB"}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=agileware-servicedesk","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cf0088e66639889c39e7103b3c4e98c600d94b47_lout","baseUrl":"https://agileware-servicedesk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://agileware-servicedesk.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bb38fade-da7f-4fc3-9f2f-56caf524d769","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":false,"requestIntroEnabled":true}