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Drupal 7 websites no longer receive security updates. If you have a Drupal 7 website, [please read more|https://agileware-servicedesk.atlassian.net/servicedesk/customer/portal/6/article/371130374]\n\n*Status Page*\nYou can check our Status Page, https://agileware.statuspage.io for incidents and maintenance of Agileware services. Subscribe to email alerts to be notified when there is an incident.\n\n*Agileware Services and Pricing*\nAgileware Services and Pricing is available in brochures:\n* [Website support|https://cdn.agileware.com.au/brochures/latest/Agileware_-_Website_Support.pdf]\n* [Website and CiviCRM support|https://cdn.agileware.com.au/brochures/latest/Agileware_-_Website_and_CiviCRM_Support.pdf]\n* [Hosting|https://cdn.agileware.com.au/brochures/latest/Agileware_-_Agilehost.pdf]\n\n*Monthly Support Allowance*\nIf you are wondering how your support allowance usage is tracking for the month, just ask for a report. 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